We are hiring for a leading Multinational Technology Company that specializes in enterprise infra solutions, server infrastructure, cloud based products and solutions.
Business Analyst I - Sales Operations Shared Services Reporting to: Manager, Sales Operations Shared Services This candidate is responsible for performing the activities/responsibilities under Sales Operations Shared Services in India supporting all the GEOs sales and sales operations stakeholders. Ideal candidate will be responsible for supporting on Sales Compensation program. This candidate would report to the Sr. Manager/Supervisor, Sales Operations Shared Services This role will support sales compensation plan implementation, maintain commissioned participant records in the sales compensation systems, validate monthly sales commission payments and Quota setting. To accomplish these goals, this role will closely work with GEO/Regional Sales Operations and Commission Finance teams and perform the outlined responsibilities designated under the process he/she would support. This is a multi-functional sales operations role. The ideal candidate may demonstrate experience/knowledge in CRM applications viz. SFDC, Callidus and SAP Business Objects reporting and analytics. This includes, but not limited to, Sales compensation efforts. Role and Responsibilities: • Setting of Sales Quotas for approximately +1000 rep plans on a half-year basis and Managing Quota setting process. Comp Plan entry and verification is associated with this task. • Re-evaluating Compensation Plan effectiveness on a half-year basis. • Keeping Compensation Design up to date at all times. • Managing Interim plan changes via CRF (Change Request Form) in Excel format. • Coordinating Compensation plans at role level with high level Senior Management to align plans by individual and role. • Ensuring that the MBOs are all set, working with the various Operations Managers to ensure they are appropriate and adhering to the expected requirements. • Coordinating with MBO process Owners and measure the achieved targets within the MBOs against our forecast outcome. • Reporting on actual attainment against MBOs and submitting final attainment to Commissions. • Managing the Help Desk to support queries generated from our internal Sales force system, escalating where necessary. • Analyzing and contributing to Root Cause Analysis, in order to build process or “answers” repositories that will ensure a continuing percentage of questions are answered accurately on first contact. • Performing Bookings vs Achievement reconciliation • Check Achievement and commissions calculation • Stake holder Management – Setting cadence with stake holders to have the routine connect to discuss around process & policies • Suggesting, justifying and implementing new and ongoing scheduled and ad hoc report
Salary : Not Disclosed by Recruiter
Industry : IT Software - Other
Functional Area : IT Software - Other
Role Category : Computer/IT
Employment Type : Full-Time
Education / Qualification : Bachalors