Job Description
Job Title
Customer Success Executive/Project Manager
Key Job Responsibilities
- Develop detailed project plans, ensuring timely execution of all deals.
- Coordinate with all internal teams, external stakeholders and clients to ensure seamless communication between all parties.
- Iterate and design detailed process flows for projects, to ensure organised running and completion of tasks.
- Lead meetings with internal teams to identify blockades and decide on real-time solutions to meet project deadlines.
- Conduct post-project evaluation to identify mishaps and improve existing processes.
Must-Have Skills
- Minimum of 2 years experience in a Customer Success/Project Management Role.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Excellent organisation skills with a strong emphasis on analytical thinking.
- Proven ability to solve problems with real-time solutions.
- Strong interpersonal skills and resourcefulness.
Salary : Not Disclosed by Recruiter
Industry : MediaAdvertising
Functional Area : Marketing / Advertising / MR / PR
Role Category : Customer Service
Employment Type : Full-Time