Role : Inside Sales Associate

 1 - 4 Year
 Bangalore

Job Description

JD

HappyLocate is hiring for Inside Sales Associate for  Location & looking for immediate joiners only / early joiners who can join within 2 weeks.

Job Brief: Candidate will be connecting any person from corporate or individual who is looking forward to relocate from one place to another (shifting house/job location. Client will give you the lead of person who is looking to shift or relocate. Sales Executive will call him, negotiate services and cost with him and close the deal

1. Provide customers with product and service information.
2. Manage end to end customer life cycle: from customer on-boarding to post service engagement with customers.
3. Excellent on Negotiations
4. Responsible for end-to-end lead conversion.
5. Handle customer inquiries via Telephone, Live Chat & and by email.
6. Coordinating with vendors to ensure quality service to customers.
7. Manage escalated service concerns received from customers.
8. Identify and escalate priority issues.
9. Document all calls information according to standard operating procedures (SOP)
10. Operating on CRM tools (Freshdesk)
11. Strong Aptitude for Customer Experience, Customer Satisfaction and Customer Delight.
12. Excellent Communication Skills - both English & Hindi, any local language is desirable.

Job Location: Bangalore (Work from Office) Search Candidates staying close to North Bangaluru - Nagawara

Office Address: 4th Floor, INDIRA OJAS, No.416/6, Thanisandra Main Road, Junction, near Nagawara, Bengaluru, Karnataka 560077 (Near Nagawara Signal)

Shift: 8:30 AM to 9 PM (Rotational shift any 9 hours)

Week Off: 5 Days Week Off in a month

Salary :   Not Disclosed by Recruiter

Industry :   Sales / BD

Functional Area :   Sales / BD

Role Category :   Sales Managment

Employment Type :   Full-Time

Education / Qualification :   Graduate